Our anonymous correspondent has been both the recipient and giver of bad news at work recently. Here she considers how best to share bad news.
Posted 18 February 2011
Information skills can contribute so much to organisations. The trick is to get them noticed, says Jon Beaumont.
Posted 17 February 2011
Sara Batts considers how SLA's 2011 theme of 'Future Ready' can be translated to every day practical activities.
Posted 14 February 2011
Åke Nygren reports back from what must be, quite literally, the coolest library conference in Europe. Collaboration and innovation were key themes at the Helsinki Midwinter Darkness Camp.
Posted 4 February 2011
Information Today also publishes a range of journals, newsletters, books and blogs in the information space, including a wealth of online content. In this article, we bring you recent highlights that you may have missed first time round.
Posted 4 February 2011
How do you cope with uncertainty in the workplace? Our anonymous correspondent has a Government-based KM role. Her post is scheduled to be made redundant - on a date as yet unknown.
Posted 2 February 2011
Information professionals have vital skills when it comes to successful IT procurement and implementation, says Jon Beaumont.The trick is to make sure we are heard!
Posted 31 January 2011
Research reveals that European countries lag behind the US in mass-market acceptance of eBooks and eReaders, but the market is picking up speed.
Posted 21 January 2011
The high profile debate around the activities of Wikileaks has raised serious questions about governments and the internet itself.
Posted 21 January 2011
We are now living in a 'perpetual beta' world. We must be willing to experiment - and fail - if we are to get the most out of social media tools.
Posted 20 January 2011
The information industry will focus on 'mobile' and 'social' in 2011.
Posted 18 January 2011
2010 was a 'miserable' year for the legal sector. Jon Beaumont, Head of KM at law firm Harvey Ingram looks forward to the new year.
Posted 7 January 2011
Sara Batts recommends incremental and measured change for 2011
Posted 7 January 2011
What lessons can be learnt from great intranets and what are the key noteworthy trends?
Posted 6 January 2011
The transformed British Medical Association's Library is now a key benefit of membership
Posted 6 January 2011
Sara Batts, our guest contributor, stresses the importance of reflection
Posted 17 December 2010
Can ‘science 2.0' - the adoption of social media by the science community - be deemed a success? Info pros consider the issues.
Posted 16 December 2010
What does 2011 hold for the development of search tools?
Posted 15 December 2010
The Google eBookstore has been officially launched in the US, and is set to be rolled out to Europe in March 2011.
Posted 14 December 2010
Due to its end of year scheduling, 'Online' presents opportunities to 'pause and reflect' and to consider where future trends are leading us.
Posted 8 December 2010
If we don't understand how users are looking for and using information, how can we hope to meet user expectations?
Posted 6 December 2010
What are the challenges of creating content for a mobile environment?
Posted 2 December 2010
A survey on the use of social media in over 1200 libraries from across Europe reveals that 62% of respondents have 'positive' or 'very positive' views on social media
Posted 1 December 2010
Search experts share tips, tricks and techniques
Posted 1 December 2010
Hazel Hall, Phil Bradley, Ulla de Stricker and Bonnie Cheuk explore new approaches to knowledge sharing for organisations
Posted 1 December 2010
The social web offers great opportunities for organisations to engage with customers, partners and its workforce but is not without its challenges
Posted 1 December 2010
Our guest author, Sara Batts of law firm Reed Smith, shares her top tips for getting maximum value from conference attendance.
Posted 23 November 2010
Our guest authors share lessons learned about using videocasts to help develop students' information literacy skills.
Posted 16 November 2010
Publishers and information professionals gather to discuss what next for the 'online revolution'
Posted 5 November 2010
'Largest ever' study says digital engagement in emerging markets is overtaking mature markets
Posted 4 November 2010
For the first year, Kroll reports that information and data theft is the most commonly reported fraud, overtaking the theft of physical assets or stock.
Posted 1 November 2010
Research shows link between levels of e-journal usage and research success
Posted 29 October 2010
The use of Facebook for and by business is increasing. How can Facebook help us connect with our users?
Posted 28 October 2010
When a group of potential future users of academic libraries were asked what type of library space they wanted to see, the answers were imaginative and challenging. And their thoughts are relevant for libraries beyond academia.
Posted 20 October 2010
How can libraries make the most of social media tools to engage with existing - and new - audiences?
Posted 19 October 2010
Big questions were a key theme at Internet Librarian International 2010.
Posted 15 October 2010
We should encourage our users to participate and not just consume our services
Posted 15 October 2010
Users, funders and decision makers are asking tough questions about our products and services and we must be ready to respond with credible usage statistics.
Posted 14 October 2010
Two case studies from pharmaceutical companies at Internet Librarian International demonstrated how information and library services can place themselves at the centre of organisational strategy.
Posted 14 October 2010
This year's Internet Librarian International conference is already attracting delegates from around the world.
Posted 12 August 2010