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Research and Markets, The World’s Largest Market Research Store Announces the Release of Its New & Updated Website

After a year of dedicated researching and redesigning, Research and Markets today announced it has launched a new version of its website.

Dublin  ()

What we did was understand what users and potential publishers would want to get out of our website,” says Ross Glover, Research and Markets’ CEO. “We made sure to design the new website with the user journeys in mind, focusing on what would bring customer satisfaction.”

There are many enhanced features on the new Research and Markets website, including fast ‘faceted search’ so that searches for reports can be filtered down by:

? category;

? price and publication date;

? product images;

? product details including thorough descriptions and tables of content to help the user make more informed decisions.

Customers can begin searching from the home page, reports are separated into precise industry categories, and the overall graphics, images and colours are pleasing to the eye. Looking for a product, ordering it and having it delivered has become an even more efficient process.

When remodelling the site, Research and Markets spent a lot of time listening to the opinions of customers, analysing statistics from its previous website, working with its Customer Service Team as well as its IT Team, and gaining feedback on both the wireframe and the graphical elements of the new site.

But why go to such effort to make the customer experience more satisfying? “We want to offer our clients the biggest breadth of research possible,” says Glover. “We want them to have as much choice as possible. If they come to our website and they’re looking for research on a given industry, in a particular market, we’ll be able to offer them multiple options so that they can effortlessly compare and contrast and make a decision as to which one suits their needs best.”

Furthermore, the architecture of the new website means that adjustments can be made to it more easily, so Research and Markets can now continually test and refine its sites and services. Ross Glover is enthusiastic “this is the beginning of a new journey for us, and our enhanced website is just the first step. It’s very exciting.”

About Research and Markets

With customers in over 170 countries, Research and Markets is the world’s leading source for international market research and market data. The international company’s website offers over 1,500,000 reports and books from most of the leading and niche publishers, consultants and analysts, covering industries and markets such as Telecommunications and Computing, Pharmaceuticals and Healthcare, Consumer and Retail and Energy and Transport. With over 400 of the top Fortune 500 companies buying from Research and Markets, it is respected as one of the most trustworthy and reliable online stores in the world. Based in Dublin, Ireland, it recently celebrated its 10th anniversary since its foundation in 2002.


Research and Markets
Laura Wood
Senior Manager
Telephone: +353-1- 415-1248
U.S. Fax: 646-607-1907
Fax (outside U.S.): +353-1-481-1716

Research and Markets
Editorial Contact:
Cliff Sheridan
+353-1- 415-1248