In the world of offshoring and outsourcing a number of flexible and blended managed service models are emerging.
Featured Articles,
Posted 04 Jan 2012
Marketing is mission critical - especially if your users think Google has all the answers!
Featured Articles,
Posted 21 Oct 2011
Does the fear of returning to hundreds of unread emails drive you to work on the beach? Ian Wooler shares 5 tips for a happy email free holiday.
Featured Articles,
Posted 18 May 2011
Our anonymous correspondent has been both the recipient and giver of bad news at work recently. Here she considers how best to share bad news.
Featured Articles,
Posted 18 Feb 2011
Information skills can contribute so much to organisations. The trick is to get them noticed, says Jon Beaumont.
Featured Articles,
Posted 17 Feb 2011
How do you cope with uncertainty in the workplace? Our anonymous correspondent has a Government-based KM role. Her post is scheduled to be made redundant - on a date as yet unknown.
Featured Articles,
Posted 02 Feb 2011
Information professionals have vital skills when it comes to successful IT procurement and implementation, says Jon Beaumont.The trick is to make sure we are heard!
Featured Articles,
Posted 31 Jan 2011
The transformed British Medical Association's Library is now a key benefit of membership
Featured Articles,
Posted 06 Jan 2011
Sara Batts, our guest contributor, stresses the importance of reflection
Featured Articles,
Posted 17 Dec 2010
A survey on the use of social media in over 1200 libraries from across Europe reveals that 62% of respondents have 'positive' or 'very positive' views on social media
Featured Articles,
Posted 01 Dec 2010
The social web offers great opportunities for organisations to engage with customers, partners and its workforce but is not without its challenges
Featured Articles,
Posted 01 Dec 2010
Our guest authors share lessons learned about using videocasts to help develop students' information literacy skills.
Featured Articles,
Posted 16 Nov 2010
The use of Facebook for and by business is increasing. How can Facebook help us connect with our users?
Featured Articles,
Posted 28 Oct 2010
We should encourage our users to participate and not just consume our services
Featured Articles,
Posted 15 Oct 2010
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