Dr. Toby Pearlstein reviews a "practical and pragmatic" book that recognises that one size does not fit all.
Posted 21 February 2014
Shaida Dorabjee and Elisabeth Goodman on why so called 'soft skills' are vital for information professionals.
Posted 31 July 2013
A defining characteristic of a high performing team is how its members behave before, during and after meetings.
Posted 09 July 2013
Ned Potter on the "very tricky business" of rebranding and how one Library got it right.
Posted 30 May 2013
Elisabeth Goodman on why, and how, we should all aim to get better at everything we do.
Posted 29 May 2013
Ian Clark shares lessons learned at three UK universities on gathering and using student feedback.
Posted 05 April 2013
By revisiting past events organised by the networking group NetIKX, it is possible to map the development of KM thinking.
Posted 22 March 2013
At a university library in Sweden a project to market the library and its digital materials also helped develop the competencies of the library staff.
Posted 19 February 2013
Can you communicate important messages with clarity and grace - and in 60 seconds or less?! Suzanne Wheatley explores the art of elevator pitching.
Posted 08 February 2013
A British Red Cross project to roll out new information practices overcame barriers to change.
Posted 30 November 2012
The shortlist of 25 titles has been released.
Posted 22 October 2012
In order to demonstrate value librarians must be willing to employ ROI methodologies and back up their claims with data says Marydee Ojala.
Posted 11 October 2012
Sustainability Exchange will enable effective information sharing for the education sector.
Posted 03 October 2012
In the world of offshoring and outsourcing a number of flexible and blended managed service models are emerging.
Posted 04 January 2012
Marketing is mission critical - especially if your users think Google has all the answers!
Posted 21 October 2011
Does the fear of returning to hundreds of unread emails drive you to work on the beach? Ian Wooler shares 5 tips for a happy email free holiday.
Posted 18 May 2011
Our anonymous correspondent has been both the recipient and giver of bad news at work recently. Here she considers how best to share bad news.
Posted 18 February 2011
Information skills can contribute so much to organisations. The trick is to get them noticed, says Jon Beaumont.
Posted 17 February 2011
How do you cope with uncertainty in the workplace? Our anonymous correspondent has a Government-based KM role. Her post is scheduled to be made redundant - on a date as yet unknown.
Posted 02 February 2011
Information professionals have vital skills when it comes to successful IT procurement and implementation, says Jon Beaumont.The trick is to make sure we are heard!
Posted 31 January 2011
The transformed British Medical Association's Library is now a key benefit of membership
Posted 06 January 2011
Sara Batts, our guest contributor, stresses the importance of reflection
Posted 17 December 2010
A survey on the use of social media in over 1200 libraries from across Europe reveals that 62% of respondents have 'positive' or 'very positive' views on social media
Posted 01 December 2010
The social web offers great opportunities for organisations to engage with customers, partners and its workforce but is not without its challenges
Posted 01 December 2010
Our guest authors share lessons learned about using videocasts to help develop students' information literacy skills.
Posted 16 November 2010