Brunel University London Library set out to gain Customer Service Excellence Standard accreditation.
Posted 02 September 2014
What did you do on your holiday? Did it include working?
Posted 26 August 2014
New organisational structures mean that library roles and activities are being re-designed.
Posted 05 August 2014
Pervasive, participatory and multi-sensory: Lyn Robinson explores the impact of a new generation of documents.
Posted 28 July 2014
Public libraries in Sweden are enhancing digital literacy by connecting non-users, digital visitors and digital residents.
Posted 25 July 2014
How much time is wasted at work being non-productive - and what can be done to improve the situation?
Posted 17 July 2014
Media consumption is changing from 'owning' to 'having access to' - and libraries should reflect this trend.
Posted 10 July 2014
Georgina Cronin's role as a UX Librarian is "as unique as the place she works".
Posted 04 July 2014
Louise Auckland shares her experiences of attending a David Gurteen Knowledge Café in London.
Posted 03 July 2014
Information Managers looking to be strategic influencers and advisors
Posted 01 July 2014
Understanding how recruitment agencies work can help you get the most out of the services they offer.
Posted 24 June 2014
Claire Beecroft, an information specialist, on why modern Library and Information Professionals need to be wired for sound.
Posted 20 June 2014
What makes the women-led recruitment specialists Futureheads an award-winning 'great place to work'?
Posted 03 June 2014
Twitter can be all at once wonderfully interesting and incredibly irritating. What tips the balance for you?
Posted 28 May 2014
How Internet Librarian International's conference programme takes shape.
Posted 26 May 2014
Dawn Downes shares tips she learnt from Karen Blakeman that have helped her - and her colleagues.
Posted 07 May 2014
Find out more about speakers and sessions developed to help you understand how your users search, and how to respond by building and implementing an effective search strategy in your organisation.
Posted 03 April 2014
A new survey highlights growth areas for library staff; predicts declines in more established areas.
Posted 21 March 2014
Are you overwhelmed with 'stuff'? Andy Tattersall shares his Top Ten 'filters for the workplace' tips and tools.
Posted 19 March 2014
Applicants from around the world sought for Roger K Summit Scholarship worth $5000.
Posted 07 March 2014
FOSTER is an EC-funded project aiming to help young researchers learn about Open Science, OA and more.
Posted 07 February 2014
Donald Lickley reviews an "excellent" careers handbook for information and knowledge professionals.
Posted 13 January 2014
Practical methodology focuses on quick wins, user feedback, and frequent iteration to deal with enterprise search challenges
Posted 13 December 2013
Embedded librarians don't wait to be asked - they anticipate.
Posted 06 December 2013
Starr Hoffman explores how academic librarians can enrich scholarly conversations.
Posted 27 November 2013