Research has backed up what we always suspected. Many of us don't know what emojis mean.
Posted 14 April 2016
Word of mouth is a powerful marketing tool. LinkedIn research shows how much employees can help promote the organisation.
Posted 30 March 2016
Twitter analysed tweets to major airlines to discover the true value of great customer service.
Posted 29 March 2016
Microsoft chatbot Tay was quickly led astray and taken offline.
Posted 28 March 2016
Research findings based on leaders in 15 countries.
Posted 16 March 2016
Education delivered via inexpensive smartphones can support new students, ensure lifelong learning, and transform the lives of girls and women.
Posted 10 March 2016
Is data really the new oil - and how are organisations using business analytics as a strategic asset?
Posted 9 March 2016
Almost a million Airbnb guests were hosted in London in the year up to November 2015.
Posted 1 March 2016
Key findings of the 2016 Tech Nation report show that access to great talent is the biggest potential risk to the UK's digital economy.
Posted 24 February 2016
The Hollywood Presbyterian Memorial Medical Center in LA has been victimised by a ransomware attack.
Posted 18 February 2016
An Iron Mountain and AIIM White Paper explores the future skills and attributes that will help information managers create positive impacts for their organisations over the next 3-5 years.
Posted 17 February 2016
If search is 'fixed', what can we do about supporting chance discovery?
Posted 10 February 2016
As the number of cyberattacks increases, businesses are changing their cybersecurity strategies.
Posted 9 February 2016
Winners demonstrate the value of iterative redesigns and rapid development processes.
Posted 29 January 2016
A round up of research projects to help computers understand sarcasm, sentiment - and the power of small talk.
Posted 26 January 2016
Nesta, the UK's innovation charity, has been making technology and sociological predictions for the last five years. What key themes has it chosen for 2016?
Posted 13 January 2016
The choices of word (or sometimes emoji) of the year reflect social, economic and technological trends and focus. This year is no exception.
Posted 11 January 2016
Report by Axiell seeks to understand how public libraries are being used and to outline a vision for the future of the public library.
Posted 2 December 2015
New research from the US suggests that streaming video services are now on a par with traditional cable TV.
Posted 2 December 2015
Findings of the BBC's research into digital news reach have implications for all news providers.
Posted 1 December 2015
Strategies at Cambridge University's FutureLib programme reveal where the library fits within the wider student experience.
Posted 22 November 2015
If Google is beginning to understand search terms like a human, where does this leave the information professional?
Posted 19 November 2015
A new study published by Thompson-Reuters places France as Europe's most innovative nation.
Posted 16 November 2015
Microsoft Research's Susan Dumais chose search behaviour as the topic of her Tony Kent Strix Award lecture.
Posted 8 November 2015
In a special collection of articles, the New York Times explores how viewer behaviour is changing and how programme makers and broadcasters are responding.
Posted 3 November 2015
In its latest White Paper, academic publisher Taylor and Francis gathers opinions about the peer review process from those who publish research papers and those who review, edit and publish them.
Posted 2 November 2015
Amazon has announced it is suing 1000 authors of fake reviews.
Posted 22 October 2015
The UK has begun to count cybercrimes for the first time. But you may be surprised at how little your stolen digital information is worth.
Posted 16 October 2015
The number of people using ad blockers has increased by 40% over the last year. 200 million people are now using them - resulting in over $20bn of lost revenues.
Posted 15 October 2015
European institutions performing strongly and many more countries appearing in top 800.
Posted 9 October 2015
Social media gaffes cause problems for many politicians in Canada's election campaign.
Posted 6 October 2015
Although completion rates remain low, those who DO complete MOOCs report high satisfaction rates. Meanwhile, some learners are cheating their way to course completion.
Posted 25 September 2015
While a UK politician experiments with crowdsourced questions to Parliament, other experiments in open democracy are much more advanced.
Posted 22 September 2015
The United Nations Broadband Commission for Digital Development has released its 2015 report into the current state of broadband around the world.
Posted 21 September 2015
Survey of 2015 customer experiences shows that better information, combined with personalisation, create happy customers who are more in control.
Posted 11 September 2015
Cybercrime is evolving quickly, putting organisations at risk from a range of attacks including data breaches and business interruption.
Posted 10 September 2015
The demand for portable, cross-border e-content looks set to grow.
Posted 10 September 2015
The growth of tech makes social skills increasingly important.
Posted 27 August 2015
While children are increasingly relying on tech to help them with schoolwork, a new campaign group sets out to improve online rights for children.
Posted 26 August 2015
Over 2000 UK and US consumers aged 16-35 surveyed about their attitudes and concerns about online security.
Posted 25 August 2015
The average user has over 90 online accounts - how are they managing to remember their passwords?
Posted 31 July 2015
The sharing economy, which continues to grow, is attracting political debate in the US.
Posted 28 July 2015
4000 users of seven UK academic libraries on how they view online library resources and services.
Posted 26 July 2015
A new report by Nesta focuses on the availability of skills required to create, analyse and apply the lessons learned from data.
Posted 15 July 2015
A new report suggests book publishing will face yet more disruption while in the US authors and booksellers are taking on Amazon.
Posted 14 July 2015
The BBC is expected to cut 1000 jobs to help plug £150m gap in its licence fee income.
Posted 7 July 2015
What can neuroscience teach us about how people respond to content on mobile platforms?
Posted 3 July 2015
The EU is about to vote on proposed changes to Europe's copyright legislation.
Posted 2 July 2015
In Africa the demand for HE is growing, while library budgets struggle to keep pace.
Posted 1 July 2015
Many professionals and senior level executives are still ignoring the potential value of social media - at their peril.
Posted 20 June 2015